Kfc - DILLON

I used the drive-thru and received consistently friendly service. I ordered the chicken shell with some special requests that weren’t fulfilled. However, it was promptly corrected with an apology and a smile. While this should be the standard, it isn't always the case. So, thank you KFC and the young man at the drive-thru window! I really appreciate your service!

We always stop by this restaurant when we're in the area. The person in charge of the chicken does a fantastic job with the preparation, making sure it's fully cooked, and the side dishes are made with great care. We'll definitely be back!

This is one of the best KFCs I have ever visited. The staff was friendly, the place was remarkably clean, and the food was served hot and fresh.

We went thru drive thru just now and shout out to Kevin that was at the window he was nice, and the staff made sure our order was right. Our order was also great and hot. Thank you for having great customer service skills. We will definitely be coming back soon

Order fill up box a large coleslaw and half gallon of tea. Lady takes payment. Sends out tea. Several minutes later window opens Lady has back to window. She hands bag out backwards and shuts window. Husband says to me is that everything. No, coleslaw is missing not sure what else. They stuffed everything in 2 of the small lunch meal type boxes. I am trying to check. Lady finally asked what is wrong. I said we're checking the order. She says ohh we waiting on fries. I just open box and there are fries. She says oh. I said I would know we are missing slaw. Her and someone argue over whether we were supposed to get slaw. She proves it's on receipt. We get our slaw. I see a few nuggets, regular chicken pieces and biscuits. The Lady says is that everything. I stated. Not sure. It's all stuffed in one box and I have half a box of nuggets and fries. No sauces. We get sauces and leave. Told Husband should have handed everything back and said you tell me if all my order is here. That's their job. This is why drive thru turns into a long line. The nuggets were the size of quarter and smaller. Every piece of regular chicken and biscuits shoved in small box. Biscuits and chicken squashed. This caused not enough food and disgusting food. I like my chicken to have the coating on the chicken.