Tim Hortons - Deux-Montagnes

Don't trust their opening hours, made a detour to go there, and wasted my time Food: 1 Service: 3 Atmosphere: 1

I'm giving one star because this morning I went to this Tim Horton's, I ordered a cappuchino and the coffee was bitter but only to a point. So I decide to go to another Tim Horton's to make the coffee again, because I didn't even have the coffee and sugar dosages met to my liking. Then the young man serving the other Tim Horton in Saint-Eustache on Arthur-sauvé is to be recommended, the employees are unacceptable and make the recipe adequately and requested. Don't go to this Tim Horton's, it doesn't respect the recipes requested.

As per the hours, newly renovated is supposed to be open until 11pm. Not true! I was there to go through the drive-thru, Monday 10:15pm 11/25/2024. No one to take our order. Drove up to the window of the drive-thru, no one in sight. Even went around to the door, locked. Knocked on the door, still no one in site. Pulled out my cell phone to find the telephone number, ring ring ring, no one picked up the call. I was one customer of at least 10 cars that went to the drive through this evening. If you say that you are open, then have staff in place to serve customers. According to schedules, the newly renovated restaurant is supposed to be open until 11 p.m. Not true! I was at the drive-thru Monday 10:15 p.m. 11/25/2024. No one to take our order. I walked up to the drive-thru window, no one in sight. I even went to the door, which was locked. There was a knock on the door, still no one there. I took out my cell phone to find the phone number, it rings, it rings, no one answered the call. I was one of at least 10 customers who drove by this evening. If you say you're open, put staff in place to serve customers.

At 6pm doors were locked could not enter had to go through drive through , I walked there so no car , poor management , would not open front door to serve customers. Newly renovated and not enough staff , good job !!!

I went there 3 times this week, because the McDonald's is under renovation. Out of three orders, three errors. Including two times where I clearly specified: no original coffee, I really don't like it, is it dark roast? Twice I was told yes even though when I got on the highway, I realized that it was the original mixture which tasted like water, disgusting!! You've made me in a bad mood three mornings this week, that's enough, I'm going to go to McDonald's in St-Eustache instead!