Domino's Pizza - Detroit

Slightly irritated because I placed an order online waited what seemed to be a long time. The driver pulls up and then by the time i get to the door he gone. Mind you this place is up the street so I called and was like aye you don't have to remake it just tell him my apologies just come back. My kids hungry I'm just waiting on a pizza that's never coming because the delivery driver refuses to come back. Sir it's 8mins away

I ordered a 2 liter strawberry Fanta they forgot it. Then they came back and dropped this off.

On 8/25/23, I placed an order for 2 pizzas, wings, a Philly and sodas. In about 1.5 hours (very late a driver arrived as I was at the front door to greet him. The driver stopped, said he would be back and pulled off. I assumed he left part of my order at the store and had to go pick it up. He never returned. I called the store and was advised they were remaking my order with no other explanation. At this point I had not eaten in over 24 hours, was late for an appointment and had to leave. About an hour later, I got a call from my neighbor advising the food was delivered. I didn’t return home until the next morning, never got the food from my neighbor and didn’t get my refund of $47. I called several times to make the store aware of frustration with the order. On 9/12/23, I called for a remake of the order. The manger on duty first said she could not find the order in her system; and could not replace it. She verified the attempted delivery with the driver who pulled off on 8/25/24 and still did not replace the order. She then claimed the order amount of $47 had been refunded. I confirmed the payment had been debited from my card on 8/28/23 and had, in fact, not been refunded. I went back and forth with the manager for 2 hours and ultimately she refused to remake or refund my $47 order. They basically ripped me off. Horrible experience. A total of 6 hours of frustration over 2 separate days for a delivery order. Update Called and spoke with day shift manager Rhonda on 9/13/23. She found my order in seconds, advised it had not been refunded, .lwas apologetic for the experience and advised she would remake the order and deliver shortly after 5pm. I waited and the order never arrived.but a refund of my $47 was applied to my bank account the following day. On 9/19/23, decided to give them another chance. After 1.5 hours, I called to check the status of my delivery order. Was told driver was walking out the door with my food. Called back 45 minutes later after app advised my food had been delivered (It was not. I was standing outside waiting on the driver. and was told again the driver just left with my food. As I complained advising of the inconvenience, the male employee hung up on me and canceled my order. I immediately deleted the Dominoes app.done.

Waited for my order for 3 hours and watched the shipper pass twice and without supplying back. phone sounded high or drunk, and the delivery driver accused us of lying. never order here. I wish I could not stare

If I could give a negative 5 star review I would. Waited an hour on my delivery order then called the store. Next driver that returns will bring it 45 minutes later, NOTHING. Waited an hour and 45 minutes for nothing. This location SUCKS!