Einstein Bros. Bagels - Denver

We visited Einstein's and found it to be one of the dirtiest restaurants we have ever seen. The service was good, but we were unable to sit at a table as they claimed they had removed them all for a drive-through service, which we found to be ridiculous. The bagels were tasty, but overall the place was just disgusting.

I always have bad experiences in this load. they always seem to close early and I even got 45 minutes before the lock and they told me that everything was broken and I could only get bagels and cream cheese. I'm just going when I'm in the opposite and I'm probably just having a good experience. they have to do better!

EDIT: your response to your employees screaming at patrons is non existent.We were in Einstein today, (we did not have masks on) and there was a lady who also didn’t. You could tell she was shaken up. The staff didn’t ask what was wrong but I did. The first thing that came out of the staffs mouth was MASK ON NOW, literal screaming from behind the counter.Come to find out, she had just lost her home in the fires. Again, this lady just started screaming at us to wear masks.Show some compassion. We’re here supporting your independent business and you’re being rude to customers. Where is kindness and understanding?Anyway, we paid for her bagels and I left because I didn’t have a mask and one was not provided for me.Just some advice: train your employees not to scream at potential customers that are going to pay you.. is it worth it? You have 3 customers that won’t be back due to this incidentLet’s do better

It's always something when I come to this location specifically. Today, at noon, with 1 order ahead of me, and no one else behind me in line literally, there were 3 customers total in the store I was asked by the cashier to change my sandwich order to one egg instead of two because they were short-staffed. I looked around the store and was just like forget it and walked out. Coming from the service industry, I don't have any patience for people who wish to inconvenience customers just because they don't want to do their jobs. Especially over cooking a single egg. Ridiculous!

This will definitely be the last time I dine at this restaurant. I ordered the speck and cheddar and everything was served cold. Additionally, the waiter insisted on keeping my money as a donation to improve their service.