Starbucks - DeKalb Junction

Two times I have dealt with Audrey at this location. Both times she has been very unfriendly and lacks customer service skills. Normally most Starbucks are very eager to help their customers, no matter what.

Ordered tea with an online order and it took 30 minutes for them to put teabags in hot water. I asked twice about my ordered and was greeted with a snarky remark about how busy they are even though we had been there for 30 minutes waiting and about 40 people had already gotten their orders in store.

Starbucks is a treat during the holidays. Staff are so nice and courteous. Egg bites are great. Also love Peppermint coffee and gingerbread.

On Black Friday I waited in the drive thru line for about 35 min in which I knew it would be busy so that wasn’t the issue. I ordered a strawberry refresher, grilled cheese and a cheese danish. After eating all of my items and drinking my refresher a few hours later I got very sick!! Nauseous, fever and I felt very weak! Not sure if the proper cleaning procedures were happening being it was so busy but my health was jeopardized by it and it has not been fun the last few days as it had lasted 3 days!

Genuinely felt like I was a regular patron, and it was my first time there.