Deerfields Bakery

We visited Deerfields for our wedding cake tasting and had the pleasure of meeting Debbi. She was very knowledgeable and exceptionally helpful, addressing all our questions and making sure our vision could be realized. They have a wide range of delicious cake flavors, frostings, and fillings to choose from. We had a fantastic experience and decided to order our wedding cake from them. We are excited to continue our collaboration with Debbi and the team!

I visited this place for the first time on a Saturday morning, and I was truly impressed! The bakery is beautiful—super clean, bright, and incredibly inviting. The variety of cakes, cookies, donuts, and pastries is quite remarkable. Everything looks absolutely delicious! I enjoyed some donuts with my coffee and can't wait to return and try more. Next time, I'll go for different donuts and grab some cookies to take home!

I needed to order a very special cake for my daughter-in-law's baby shower, and I was quite stressed since it was Thursday morning and the shower was on Sunday. Tiffany, along with Colleen, spent over 30 minutes helping me create the PERFECT cake. They were incredibly accommodating and really understood my concerns. Deerfield Bakery not only has fantastic food, but their staff is exceptional as well. I wouldn't dream of going anywhere else!

I was a loyal customer of Deerfields Bakery for years and never once had a complaint. A while back I noticed a distinct change there. The cakes looked the same and I actually though that the donuts were better. I felt that the services had become a little indifferent but it certainly wasn 't to the level of being a deal breaker (until my most recent visit). I showed up very early last Saturday morning to pick up a cake for a very important occasion. Admittedly, I had not pre-ordered but on the flip side I had been on the website and decided I wanted to see the cakes in person, it 's a popular item and it wasn 't as if I was walking in right before closing. Anyhow, I let the counter help know which cake I was going with and they ran in back to get it. They came back out a few minutes later and said that they only had the next larger size and that they only had what was in the case in stock. There wasn 't a very nice selection of smaller cakes in stock, the bigger cakes are $17.00 more and they 're way too big for my family size. I was very clearly disappointed but the clerk offered no solutions other than that I could come back Tuesday but she couldn 't guarantee that they would have the cake then either. I left empty handed and started to look for other bakeries. I realized that they have another location and tried to call but no one answered so I drove back to talk to the manager. When I walked in the other clerk who was there gave me major attitude but then begrudgingly got the manager for me. I explained to the manager that I was willing to drive down to Buffalo Grove for the cake and didn 't think it was an unreasonable expectation for a customer to see if they have what I want in stock. Alternatively, I asked if she could meet me somewhere in the middle on the price difference if they didn 't have it. The manager put up a big fight that they don 't talk to Buffalo Grove but finally called. Buffalo Grove didn 't have the cake either, the manager wouldn 't budge on the price difference and offered no other solution. I ended up buying a beautiful cake that was the right size at Whole Foods. But, we have several occasions that call for cake over the next month and Deerfields has been our go-to for years so I sent them a detailed email to try to salvage our business. Although not rude, the outcome was sorry-too bad, we hope you come back someday . Whelp, no. There are other bakeries that are just as nice in the area and I like to be treated with value. I wasn 't asking for anything excessive and it was just waste of time to reach out to them to try to maintain my business with them. That 's not the customer 's responsibility anyways.

Deerfields Bakery is fantastic! I have gone to them since I was young. They did my sweet 16 birthday cake, and my wedding! They made a delicious cake, and dessert table (customized cake pops, assortments of mini tarts and sweets). The cake tasting experience was super fun, and Debbi is great to work with! Will definitely purchase from them again!