Dunkin' - Deer Park

Needs new management. I use to go 3 to 5 times in the week until last 2 months there are new rentals and some of the old faces there were fired or moved and told by me it is the administration. So now the new rentals do not know what they do and have an employment. most new rentals there...hit and miss .so now I only go once in the week .2 stars since dunkin is better than dieucks still overall.

Today’s 4/27 4:52 pm I am here at Dunkin’ Donuts in Deer P Center St. again Amanda and Cinthia Z , they really helps me out with my Frozen coffee drink again, very friendly, I like to come in when they are working days ????

I ordered a sausage egg and cheese croissant. It was good. The service was fast. My only issue was it was really hot in there and they said the a/c was broken. Apparently this is an ongoing issue, that really sucks for the workers. Get it together corporate!

Horrible staff! I pulled up to get my order (im only one in line) noticed my drink still needed to be stirred (like I asked the lady in the mic) but no problem it gets over looked sometimes. Asked girl at register if she could get it stirred (since its impossible to stir w/o spilling in car because they fill it to rim). She looked at me like why? w/ an annoyed face then proceeded to shake/swirl the cup in front of me, finally realizing that wouldn 't work. She asks a guy w/ a ponytail behind her to stir it he gets an even worse attitude asked why?, she ordered a Macchiato (large eye roll/huge attitude) . I hear lady from the mic in the background say because she asked for it. She asked for it upside down. So he listens to that lady, yanks drink from register girl starts to stir while complaining loudly to another girl who showed up. Telling her if I wanted it stirred, then I should have ordered a different drink proceeded to tell her all the drinks I should have ordered. All this time, there are like 5 employees in my eye/ear shot standing around watching what 's going on, all making annoyed faces, scoffs, eye rolls, etc. Horrible service! No care in the world to how loudly rude they were being. The guy wanted me to hear for sure. Trying to make customers feel stupid isn 't smart. He did this all on a table right next to the window. The girl at the register honestly looked to be in a haze. I 'm not sure if she was just tired, but it looked more like just being out of it. I will never go to that location again. The manager needs to retrain all the staff at this store #352168 (on 6/6/23 9:08am) And if that wasn 't enough, they got our order wrong and had to ask to get my receipt . I 'm no expert on coffee. I like my drink how I like it. Their job is to make it how I order it. If they want to give me a recommendation on something like what i ordered, then please do. But this staff had horrible attitude problems.

The girls who work there could care less about their job, they are not friendly whatsoever. I really don't give negative reviews, but after giving this dunkin another chance, once again the egg bites were cold and rubbery, ton of creamer in coffee when I said none, and they shut the window in your face before you can say a word.