Firehouse Subs Decatur

It takes a long time to get a sandwich and I found out why when they watch them, they are more interested in the orders that are called and cared for the customers who wait in the load, waited 45 minutes to get a sandwich and had to ask the manager where my sandwich was and the girl other people who had come to eat for me, I don't think go anymore

45 minute wait for 2 sandwiches is ridiculous when you have 6 employees behind the counter working. None of them in a rush, taking their time and no explanation on why we were having to wait so long. Lots of angry customers in there.

Spent 40 waiting for just a normal sandwich. It’s a mess and doesn’t taste good.

I came in for 1 sandwich that took 20-40 mins complete .. they helped everyone around me before even starting my order ..

I usually place my order on the app. My sub always tastes good and fresh. They are good hard working people that care about what they serve. Keep up the great job!