Cici's Pizza - Decatur

A nasty mess! I went around noon and most of the tables were visibly dirty. The floor was absolutely horrid, there was food everywhere! The quality of the pizza has gone down significantly. The flatbread spinach pizza tasted like cardboard. So very disappointed not to mention a manager was there

In the holiday spirit, I tried really hard to find a reason to give this place two stars. But everywhere I turned, it screamed ?zero? to me. Let?s start at the front door. I always like to wait 10 minutes to be acknowledged by the staff, so mission accomplished! Then came the confusion of how to ring up a sale. Seriously? Oh, yeah in the holiday spirit, let?s admit that there were only two other customers there, so I guess it?s fair to assume that they forgot how, given the lack of opportunities for rote learning. Now on to the (sigh, ok, I?ll be generous? lukewarm pizza. I don?t expect gourmet for under 8 bucks, but at least make it hot, ok? When the entire layer of cheese comes off as a single congealed mass upon biting into it, that should be a warning sign. In fairness, the pepperoni pizza did have a single slice of pepperoni on each slice, so I guess quotas were met for the day! On to the seating. Or should I say the remnants from the knife fight that seems to have transpired! Duct tape does wonders, guys. And adds to your ambiance. Try it! Finally, the event that caused me to leave. One of the staff came over to the ?waste? and ?plates? area, dipped a dirty wash rag into a bucket of water, and proceeded to wipe down the table next to mine. Then over to the ?waste? bin, where it was inserted elbow deep, and then withdrawn to reveal all of its stains in their colored glory. And back into the bucket of water. Where is the health department when you need them? Needless to say, I left before purging myself on the premises. Well done, CiCis! May your holidays have the same memories as mine!

A man once told me that if you go into a restaurant and it 's not crowded, it 's trash!!!! Well Cici 's Pizza in Decatur definitely wasn 't that. It was wall to wall. The difference is, noone was complaining. I had the pleasure of meeting Luis the store manager. He works as of he was at the bottom trying to work his way up to the position that he already has. I have gone on several occasions and NEVER seen the restaurant this crowded. The restaurant ran like a machine. The pizza is the same but I saw some new faces and a new manager, which tells me the restaurant is going in the right direction to grow. After talking to Luis, he 's a oldie but goodie to the pizza chain. Most store managers hide in the back when it gets o crowded and put the extra stress on the employees. You rarely see store managers running the registers and taking orders on the phone. As long as he is in this position or owner, I will definitely be there to support. He has a great support system and his support system has a great manager. Thank you for the conversation and having genuine customer service to my family and I.

I am prefacing this review by saying I love cici?s. I have been going to cicis pizza chains since I was a kid and have been to this particular location multiple times. There is nothing wrong with the food and the staff are really nice and clearly hard working. However, I cannot give a positive review or return to this location after seeing a cockroach on the wall. This is both gross and a huge hygienic concern. Management needs to do better.

I found the prices, food quality, and service to be excellent. I believe that the pizza at Cicis is superior in quality and flavor compared to Stevie B's. I just wish there was a location in the Loganville, GA area.