Checkers - Decatur

Drive thru man on the speaker. Veeerrry Nasty. No nice customer service at all. I'll wait two minutes until someone comes to the speaker. Don't forget. Drive into the window and wait for 2 minutes while the workers spoke and 2 run around laugh, chase each other. Finally 1 come to the window and says we can't find your order what it is. So I had to order and it took 8 minutws before it was finished. You're asking me if I'm moving up, so don't go up your time. I was confused and waited much longer than I had

Why are the last two weeks coming here at 10 or 11 a.m. and I'm just telling them they're eating out and the door's orders? Meanwhile, the employees are smoking and standing around. During this special night, after telling me 4 other cars, they did not confuse our order. My sister comes from her shift at the Taco bell and tells me she just ordered from the same cash registers in the car thru. These people are unprofessional and away from smoking customers.... This is unacceptable and someone must report this location

This place is file like f its 10:34 pm not only am I with the rudest and rushed by customer service on the speaker. But you all give me the wrong food. I ordered a large garlic parmesan full loaded fry and a big full loaded fry why do I have a chicken fry box and a hot dog when I come home? I need to talk to Corporate Asap and look for numbers and emails as we speak. This is beyond a terrible experience and no phones will ever be answered

Is it really so difficult to be just nice to your customers? Maybe not. All employees are as miserable condescending as the young man on the photo I have attached here. He?s sure, rub the wrong way with his slick remarks that you won? not catch on the first thought until you realize behind the fake customer service voice that you are insulted. He is also arrogant, proud of learning if you do not approve his attitude. He didn't want to give me his name so I could talk to him like he said? s up there on the reviews already to find his name there. I will not recommend this place to anyone, I have won?t back, nor will I accept any eat pickups from this place EVER Again!

So rude, went to pick up an order for doordash and got told the order wasn?t there tried to ask them to double check maybe the system, cause I can?t proceed MY WORK if he?s not willing to cooperate, got window slammed in my face and the employee started going out thru the back door to hand out orders just to ignore me. Which made 0 sense to me cause he could?ve just been polite and said he double checked, to maybe check thru my end or something(which I did), and the order was definitely placed there. Tried again to get a hold of him thru the window and opened it myself cause I couldn?t get q hold of him any other way. But got it reslammed in face and almost took out my fingers too. Doordash tried to call them themselves and couldn?t reach them. It was just the worst customer service I?ve ever received. I?m still in disbelief. I?m not one to be judgy or anything but he definitely needs to be fired. Unprofessional. Not the first time he?s given me attitude there either, also gave me attitude once when I asked for a cup of water cause I was PREGNANT AND THIRSTY. And he replied with an attitude saying ?you want me to give you a water? like as if it was a problem. dude with baby dreads and Red shirt