Jimmy John's - Dearborn

Anyone who gives this restaurant a negative review must be quite picky. I've visited this place several times, and while the parking lot isn't the best, there's free parking less than half a block away. The staff here is quick, and I've never had a bad experience while placing my orders. I do wish the delivery area was larger, but I understand that it might slow things down if they served a bigger area. Overall, I'm a fan!

The location has its positives, but the four nearby sandwich shops—Subway, Jimmy John's, Jersey Mike's, and Potbelly—make it clear that Jimmy John's is not the best option.

Food is fine enough, but pay attention to the orders instead of messing around behind the counter like children. I said no mayo on one of the sandwiches and this was heard by the cashier, but somehow that information didn't get into the skull of the guy making the sandwiches. Less joking around and more paying attention would've been the difference between a happy and an annoyed customer

The service was incredibly fast; we received our sandwiches almost immediately after finishing at the soda fountain. I have...

I came here the other day for the first time in quite a long time and the menu changed among other things. I was the only customer in the building, I received no greeting from the cashier despite greeting them myself. Then throughout the entire time I 'm getting attitude from the cashier and when I asked him questions pertaining to the menu he decided to say I don 't know what to tell you our menu is complicated instead of something actually helpful. I was literally going to walk out but the other employees spoke over him and tried to assist from the sandwich making station. I even reported the issue I encountered to corporate with no feedback from the owners, tells me they condone bad customer service I guess. Not at all likely to come back, not to this location at least.