Island Rainbow Llc - Dauphin Island

Great pizza! I get it every time I visit Dauphin Island and highly recommend.

If I could leave zero stars I would. We 're visiting from out of state and thought it would be a good idea to bring our kids here for ice cream, wrong. This is the worst ice cream establishment I 've EVER been to! I literally never leave reviews but our experience was so bad I felt obligated to this time. Firstly, the hours are clearly posted on the door 11am 8pm we showed up at 4:30pm and waited outside the locked door making eye contact with the people inside for almost 5 minutes before someone came to the door only to tell us just a minute and slam the door back in our faces. After waiting 5 more minutes we were finally let in. I had my 6 young children and seeing as they can 't all read yet, I stood there and read off every ice cream they had listed on the sign while the lady stood 2 feet in front of me and let me name them all, only to then start ordering the flavors my kids wanted and being told we don 't have that one anymore after every single one. Finally I asked her to tell us which ones they do have and got the kids to order off the limited selection she gave me. We were then given melted ice cream in cups because even though their sign states they have waffle cones, we were informed when trying to order one that they didn 't have any. The ice cream was mostly melted and didn 't even taste like the flavors we were told (specifically, the coffee flavored ice cream tasted strongly of banana. The absolute children (I 'm serious, they barely looked 16 that were running the shop were rude and didn 't seem to care about anything other than clocking in and out. The place was disgusting inside and out and I 've rarely had service as bad as I experienced here. This place would be better off shut down and I 'm sure after their next inspection they will be.

They opened past their normal hours at 4pm. We try the door once they finally turned their lights on well PAST 4pm and it wouldn’t budge. Made eye contact with people inside and they just stood there looking at me. While customers piled up on their deck waiting on them to open their door, they finally came out and said “the door sticks.” Finally go inside and ice cream isn’t stocked and the guy inside didn’t even know if they had more. Don’t waste your time this place is beyond a joke.

Yeah, ice cream was pretty good. One problem we had was that one of the freezers was not working well so the ice cream was super soft and melted quickly. I liked the cookies and cream, ice cream and the praline flavor

We have been coming to island rainbow for years. We are locals and after today’s experience, we won’t be coming back. Our flavors tasted funny, poor service, and unclean restaurant and tables. The syrups for the snow cones tasted old and sour, even the ones on the daily specials board. We couldn’t even eat them. There are just kids running the store. With old syrups, it makes me wonder about the rest of the inventory/cleanliness of the shop.