Zizzi - Bluewater - Dartford

I ordered the King Prawns Linguine and was disappointed to find that the shrimp were not as fresh as I had hoped and the pasta was overcooked. However, my previous experiences at this restaurant have been excellent. Thank you, I remain a happy customer.

Upon arrival, the restaurant had no record of our reservation through OpenTable. After showing them our confirmation, we were informed that they had multiple booking systems and it was sometimes difficult to keep track of them all. However, they were still able to accommodate us. The service was good and the food was delicious as always. Unfortunately, we were seated next to a large, very loud group which made it difficult for our group of four to hear each other. We ended up eating our meals in silence and left as soon as we were finished.

The hostess at the restaurant had a very unpleasant attitude. When I tried to make a reservation through Opentable, I asked if I could book a table for two, but she rudely cut me off before I could finish speaking. Frustrated, I made the reservation online and arrived 1.5 hours later. However, when I arrived, the same unpleasant woman told me they didn't have my reservation in their system and I would have to come back in 15 minutes. Despite the rocky start, the food was delicious and we enjoyed a nice meal with a fantastic dessert.

I was late when my friends arrived that they said there was no reservation under my name.

Outstanding waitress who look after our every need. Food was lovely with great atmosphere and a really lovely Sunday evening out.