Pumpkin Cafe - Darlington

Elderly blonde woman there behind the counter was very unprofessional and kept complaining to her colleague about how she just cleans and tidies the premises non-stop, however it was absolutely filthy inside with food crumbs all over the floor, tables and seats, there was spilt milk all over the floor just left there whilst the staff were chatting and not doing anything. Also overheard the older blonde woman being rude to another customer. Charged nearly £8 for two regular coffees that were just mostly frothy milk. I certainly wouldn't eat in this place as I'd probably get food poisoning. Never again.

Awful. Where do I even begin? I got scolded for asking for a Vanilla Latte, blonde woman serving me said “why can’t you just be normal”? I was really taken aback by this comment. Shop is filthy, run down, and poorly managed.

Visited whilst waiting for a train at Darlington Station. The food and drink was reasonable, staff were pleasant and attentive. The environment is woeful. Flaking ceiling tiles, damp and damage to same, stains on walls and broken furniture. I'm sure it's an environmental health breach.

Curt service, flies in the waste container on the counter and CHARGED NINE POUNDS THIRTY EIGHT PENCE for a MEDIUM COFFEE, which I did not realise until I had left the station and seen my bank notice. DAYLIGHT ROBBERY IN MISERY.

This is by far the worst food experience I’ve ever had, family of 4 coffees, juices and sausage or bacon sandwiches before the train. Microwaved bacon or sausage sandwich’s, yes you heard me correct, microwaved. The kids sausage sarnies were terrible bread tough as anything as it’d been in the mic and 1&1/2 sausage per sandwich, what’s they done with the half?? My bacon I opened it in front of the server to add sauce and instantly decided I couldn’t possibly eat it it looked like plastic. I said I’m sorry that’s simply inedible and pushed it towards her, she took it chucked it in the bin and served someone else, no refund or anything offered. Unbelievable….