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Contribuiți la feedbackI'm not sure if she is the manager or not but Erica Randolph handled business to correct an order snafu that really wasn't their fault due to a customer's impatience. She handled it in a timely fashion while they were extremely busy and my order wascorrect-she double checked it. GIVE HER A RAISE! This was exceptional service by the whole team BUT Erica definitely stood outin getting the job done and getting it done correctly.
This is the worst managed Taco Bell I?ve ever experienced. I never make bad reviews, but this place has a serious management issue. I have 5 kids and occasionally we want to grab some tacos after sports when we?re short on time. This location for TacoBell is the most prime location and it?s an absolute awful experience every single time. I?ll start with multiple times I?vearrived 20-30 minutes before closing and they?ll just completely ignore I?m even in the drive through. If you close at 10 youdon?t take orders at 9:30? Multiple other times they?ll say things like. We?re no longer taking any orders because we ran out ofbeef or taco shells. It?s like, what? I?ve been to this Taco Bell probably 6 times while they?re still open and actually orderedonce. That one time was tonight. And it was just as awful. A Hispanic woman (description for owner) was as rude as she could?vebeen. I asked her name and she wouldn?t tell me. She literally closed the window on me. ???? I was not allowed to add to myorder, yet there was no one in line behind me. I was the only vehicle in line. I hadn?t had a Mexican pizza in years and forgotthey brought it back to the menu occasionally and asked and she said I wasn?t allowed to add to order and to go get back inline. What? So you?re telling me that the owner wouldn?t want to make additional money? Especially with no one else in line? Iwouldn?t waste your time going to this place. The owner needs to know that he?s losing thousands every day and all hismanagement needs evaluated.
I had an issue with my order from the app, so I went inside to get it sorted out. Fortunately, it was resolved quickly, and the customer service was fantastic. Once they fixed my order, the food was delicious! The entire staff was very courteous, especially Erica, who really made my visit enjoyable. This is definitely my favorite Taco Bell!
This has happened to us twice now. The first time, I thought it was a fluke, but last night I ordered three Doritos tacos for my son and all three were barely filled. On top of that, the shells were stale. In my opinion, this restaurant is cutting corners.
I ordered the Nacho Fries Box, my sister chose the Deluxe Nacho Fries Box, and my mom got the Mexican Pizza Box. My sister shared half of her spicy burrito with me (which wasn’t spicy at all) and some nacho cheese sauce. My Doritos Locos taco was really good, and I enjoyed the nacho fries too; I really regret not trying them sooner! The burrito I ordered was tasty, and the half I got from my sister was good as well. It seems like something has changed since my last visit to Taco Bell because the Mild and Hot sauces didn’t taste spicy at all. Overall, the food was great, and I finally tried the Diablo sauce again after many years—I hadn’t had it since I devoured a whole pack with my brother when I was around six! If you’re looking for a quick meal, this is definitely the spot for you.
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