El Pollo Loco - Dana Point

This particular location of El Pollo Loco is so on the ball it is unreal. Every single time I walk in there or anyone walks in there for that matter they always greet you and always say hello and it's not just one person that does it it's several. Their food is always on point perfectly cooked and packaged very well and neat. They take time to ensure that you're very happy before you leave especially when you're doing take out. For example tonight when I got my three piece meal, I ordered all chicken breast and they felt that one of the chicken breast was not as big as it should have been so they showed me it before finishing packing it up and ended up giving me a thigh as well. I'm extremely pleased with this location I always have been and honestly I'm sure I always will be.

Had a small purchase in this favorite store. They usually recognize their repeated customers that I find unusual and free. Friendly and friendly staff, great freshly prepared food, good parking and ride service. Go!

Went to redeem my free guacamole which did not specify a size in the disclaimer. Instead of just handing me the regular size I had ordered, the dude took it back and gave me a small one with a smug look on his face, like he enjoyed giving me less. Completely blew the opportunity for a repeat customer which I would assume is the point of the freebies.

Excellent service very friendly and the food very good.

You haven't even stuffed my chicken avocado quesadilla her just in a bag, one gave me cold no cheese at all, and