Angelina's Submarine Shops - Dalton

Haven’t had great experiences at this location (Dalton) over the past year or so but figured I’d try again. Won’t make that mistake again! Called to place an order. Was put on hold for over 5 minutes. Called back after a while and placed an order. I listed out the ingredients wanted and was assured the only those ingredients would be used. Once I got home I discovered once again this location is employed by rude individuals that can’t follow simple directions. When I called to let them know the rude women blamed it on me for not asking for it a certain way which I of course did and indicated “it wasn’t a big deal” and they can remake it. I was about to indicate that I would come the next day for a refund but before I could SHE. HUNG. UP. The unnecessary attitude and lack of customer service is really unfortunate and unacceptable. Won’t be returning to that location.

I was going to the Dalton location for a VERY long time, but have now chosen to find a new sandwich shop. Every other employee I have ever encountered has been excellent and friendly, but there are 2 older women working here that I encountered only every once in a while, that are just plain rude and have finally driven my business away. If you do go and see a short old white haired woman and/or a beast of a 'woman ' with dark hair and prison looking tattoos, just turn back around and find something else to eat. They skimp on ingredients, ring up higher prices than everyone else does, and when you dare to mention anything about it, they immediately start shouting and being condescending, like you 're just supposed to accept whatever add-on they choose to ring up and keep quiet about it, or take their attitude without talking back to them. They also love to tell everyone that questions them about anything, about how long they 've been there, and they run the place . I 've let things go many times, but I just don 't feel like excusing the behavior and tactics any longer. I 've also witnessed the same behavior to other customers a few times (and there are other reviews about these 2, so it 's not just me). It 's really too bad because the subs are really good and (I felt) worth the little extra you pay over another chain. All added up over the years, we literally spent over $1,000 at this place on subs, so hopefully if enough people get fed up...

Love the sandwiches here. I'd rather go to any Angelina's location than some big chain sub shop.Always patient friendly staff, food is fresh and the owner is a great guy.

I went here with my mom to get a sub. It wasn't good, it honestly tasted like school lunch. I would never recommend this place.

Went in to get a subs while raining and was told to leave our packs out in the rain. There were zero customers so I would understand if I was taking up space.