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Contribuiți la feedbackThe service was good and the atmosphere was fine, but it was the food that was just ok. The ground beef had an odd flavor; I ordered the taco salad. My husband said the same about his food. I really enjoyed their salsa, but the chips were overcooked.
Everything by was amazing! The food was absolutely delicious. My first plate that came out the ground beef was raw, but they remade it. Would go back again.
Was disappointed in there Salsa, The Taco,Burrito and Enchilada beef was bland not much seasoning. Overall Average.
Been going to this restaurant for 7 years with several management changes. On 8/5/23 my husband and I visited the restaurant at approx 5:45pm. Adrian a new server was very kind to us. We ordered our usua beefl burrito with rice and beans for my husband and I ordered 3 flour soft tacos with grilled shrimp, tomato, avocado and grilled chicken. We also ordered small queso. For the past 4 years,including the past 2 weeks, our final bill was $21 and change. We usually leave a $7 dollar tip. Our bill came out to $43 and change! The menu always had a la carte tacos. I'd ask for shrimp which we knew cost a ittle more than the ground beef or grilled chicken or steak. My tacos were the size of street tacos...small. in the past I'd have to take one home because I couldn't finish all three. We spoke with the manager who had no name tag. He was rude and ignorant. He argued with us that because I asked for tomato and avocado on them it was more expensive and that they never had the shrimp taco meal. We have always paid $10.99 for my 3 larger shrimp tacos. Instead of $10.99 they charged us $22.45 for three tiny tacos. We told the manager we would pay but wouldn't step a foot back into the restaurant due to his ignorant rudeness. It didn't matter that we have been customers for 7 years. Whether or not we have been long time customers that manager didn't care. He said he didn't care if we came back or not. We have noticed that since he became manager, the restaurant is most definitely not busy like it used to be. Time to find another place to eat, somewhere patrons are treated right.
Good food but horrible service, and I told myself I wasn't going to even bother with putting a review up but it popped up wanting to know what my visit was like. I will never be returning to Fernandos to experience blatant racism ever again. I along with my two sons and sister, decided to eat here after my sons open house just last week. After being seated, we ordered drinks, appetizer and dinner. We received our appetizer and wasn't given any plates. It was extremely hot (which was a good thing) but we really needed plates to be able to properly eat it. I would've let that go but the thing that troubled me the most and ultimately made me decide to NEVER patronize this restaurant again was to literally watch the waitress bring out complimentary chips and salsa to a white family and she never brought any to our table at all. Had I never been to Fernandos it could've possibly not even mattered to me but my family and I have been there before and had never been treated like that. My waitress even tried to over charge me and thankfully I caught it and told her. My sister was very troubled and I really felt angered. Thankfully I love Jesus so I just said a prayer for that waitress but NEVER again will I be dining there.