Taco Bell - Cutler Bay

Worst Taco Bell Ever! They always get my order wrong and the freeze machine is always broken.

Everytime I come here I end up waiting 30 minutes! It's ridiculous, and on top of that the frozen drinks machine is always broken!!!

I mean their food is the same as any other Taco Bell but they take foreeeevvverrrrrr to have your order readyEven their drive-thru takes too long.

Horrible customer service is what I want to start off with now I have worked in the fast food department and I know what it is like and the thing is I never in my life ever served someone food as nasty as this, I was always nice and polite and gave themtheir food nice, fresh and hot. But this I cannot understand it's disgusting my husband said that his Chipotle melt was cold, myCheesy Gordita Crunch had no sour cream and was cold as well. This isn't acceptable at all and as im seeing the comments I seethat they're doing stuff like this a lot and not getting held accountable which is crazy

Disappointed. Came in on 8/31/2022, was immediately asked to use kiosk. Placed my order and while waiting, I went to get sauces and utensils. Disgusted by the up keep here. The sauce stand was a mess. The soda counter was dirty with soda splashes. I get mymeal and look for a table. Not one table was clean. I had to clean my table. I go to the restroom to wash my hands. Bothrestrooms out of order. Yeah, okay. I go to get utensils and they only had knives. The lady behind the counter is watching me.Now I ask for a spoon. She says right there. I said I looked, no spoon or fork or spork. Just knives. She says then no . Shedid not even look anywhere behind the counter. I then took the opportunity to report the dirty tables and how bad the lobbyfloor is. The woman just gave me a dead stare then rattled off orders for the lobby to be cleaned. This is the last time I cometo this location. Done.