Sonic Drive-in - Cuero

Zero stars. Just called the hotline number provided and it's for insurance not sonic. They don't care about the bad service just avoid this place .editing my post. I've been four times in the last two months and the food has been under cooked, over cooked, old and cold. It also seems like prices are constantly changing. Whoever owns the store just needs to shut it down. Idk how they pass the health inspection. Food was cold and my cup was messed up and had to get a new one. The food runner was very nice and politely went and got me a new cup. The area was pretty dirty Service: Take out Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 1

That was good Service: Take out Meal type: Lunch Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

ZERO stars. Be careful of Sonic in Cuero. I paid with my credit card at the order box, even gave a tip, and the total $41 including tip) even appeared on my online banking right away. But when the kid brought my food, he told me I owed about $8 and change. Obviously, I asked for an explanation, but he would not provide one and just kept demanding money. I spoke to 2 managers, one of whom was extremely nice and felt bad, the other became obstinate and rude and demanded the extra money then demanded the food back when I wouldn't pay it without an explanation why they are now charging for extra items I didn't order and how they can have a different ticket for my order now that it's been paid. The obstinate one refused to answer, just kept demanding money, then food demanded the food back, and said I didn't pay. They got the food back which I should have kept) then disappeared into the building and would not give me a refund either. The one nice girl came out and talked to me, and even offered my kids toys while we talked and waited, as we both thought the other girl was processing my refund. After a while, she went to check on it and did not return. As it turns out someone there, I believe the obstinate one with glasses and colored hair, had called the police and falsely told them there was an irate customer throwing food at them and causing a disturbance. Long story short, after everything, I believe this was a deliberate scam. I'm glad my instincts kicked and that I have the interaction on video. Point is, be careful if you pay by card at the order box. If they tell you you owe more, it's a scam. Don't pay more, just stay calm, keep your food, and let the police know so they can hold them accountable and prevent this from happening to others. Video if you can. Food: 1 Service: 1 Atmosphere: 1

Girl taking my order was very rude. I tried to order directly off the menu posted and she said they don't have a Quarter Pound Double Cheeseburger. I explained where it was on the menu and what it cost and she still said they don't have it.I asked if they were just out and she said they don't have anything like that. After going back and forth with her, I placed me order and when I got my order, it was the quarter pound double cheeseburger only it was on Texas toast and not a bun and I ordered the junior cheeseburger. So infuriating and she was not very nice and never said thank you. Service: Take out Meal type: Dinner Price per person: $1–10 Food: 3 Service: 1 Atmosphere: 2

Place is no good for food, drinks are okay when they make them right. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1