Rock Bottom Brewery - Crossing

If there Was 0 stars that's what I would give. Have been here twice before so I thought we would make a reservation and try it again. Will never return and will spread the word...service was terrible. I tipped way to much...food was really bad. I did like the onion rings. The chzb sliders were just gross. Dont kno what that meat is but it was disgusting. Rolls were good w out that meat. Drink was so weak. For my second drink I ordered a cosmo because I thought it couldn't be weak...my mistake. So $100 later. I could have eaten anywhere for that si next time I certainly will.

Happy we found this place for a late night bite to eat and drinks.. the only thing that threw me off was the choice of music.. didn't fit the restaurant. Made the experience kind of odd.

Overall food was great and reasonably priced. It was a Tuesday so not too busy. Service was good.

Upon walking in, the manager was aggressively showing the staff member at the host table something on the computer. She turned around, looked directly at me, and continued with whatever she was showing. I waited approximately one minute without any kind of acknowledgment. At that point, I was so shocked by the lack of any kind of “hello” or “I’ll be with you in a moment” or “seat yourself” that I proceeded to take a seat. I only realized that this was the manager after seeing her boss around the other staff without ever once leading by example. I found the bar staff extremely friendly and professional. However, as I write this review, the rude manager with the resting ‘unpleasant’ face hasn’t acknowledged any of the customers in the bar. Senior management should take note that leadership starts at the top and she isn’t what you want your staff emulating.On a very positive note, the boneless wings and BBQ sauce were to die for.

Inviting staff, and Robb was very knowledgeable on their beer recommendations. We had planned to bar hop all night but loved the atmosphere and the food, so we decided to keep it here for the evening..Don’t come here without trying the Kolsh and the Cider. Couldn’t photo the food fast enough, it was that good!