Dunkin' - Cranford

This used to be a good place but there is now a very angry old woman who is not asking customers for their orders but yelling at them. She also seems miserable working there. This is an absolute failure of the manager to properly train this person. You need to understand that she is the point of sale for customers coming in and this is the way she conducts herself? Then, people complain why there are FOR RENT signs all over Cranford.

Leaving this review not to ruin anyone’s day, just hoping to better the overall quality of the store for the customers. I find that the service takes astronomically long, and often interferes with my boyfriends morning as he is trying to get to work and the slow service is frustrating. I think many others would benefit from faster service and would draw more customers to the store overall. I hope this helps and give some inspiration for the employees to better their service. Thank you.

I used to like coming here but they’ve had very unprofessional staff the last two years, today I ordered avocado toast and not only did they almost not give it to me at all but the kid preparing it seemed mad I even remembered. When I got it it wasn’t even toasted, just cold soggy bread. Really unfortunate.

New owners ??? Gone are the women, replaced by men, who seem a bit overwhelmed. I ordered a xlarge French vanilla, but was given a hazelnut, yuk !!!

Seems like this place can’t accept criticism or any type of feedback. I placed an order on Uber eats and they missed an item so I had it refunded it back. Next day I placed another order and they canceled my ordered stating they are not taking orders..now that’s ridiculously funny. Now I know not to order from here again, waste of time.