Smoothie King - Covington

The customer service here is awful the young ladies were drinking smoothies while making the customers smoothies I’ll never come back

The fruit bowl was delicious I would definitely buy it again... The smoothie was a good size, but a little bland, maybe the lean protein, but was ok ...I am open to trying other mixtures or flavors. . Definitely going again.

I walked in and was not greeted and it was pretty slow. A young men took my order and the payment didn't go through he didn't give me my receipt and just left to go to the back. I asked another young men to change my order and the payment went through.The customer service is poor but my soomthie was good.

In May 26, 2023 at 6:01 pm, My granddaughter and I were traveling and stopped in at this Smoothie King location to get smoothie bowls. It was my granddaughter’s first time getting one as I have had several. We walked in and no one greeted us but was busy working on an order. Finally a short black female asked if I was ready to order. I placed my order for a 20 oz smoothie and 2 smoothie bowls. The Hispanic lady (with glasses) told me that the Açaí base was frozen but they can use a dragon fruit type base. I agreed so we continued with the order. I don’t know if this other black female (high bushy ponytail with swirl down edges and had either ear pods or hearing aids in her ear) was new but she started making our bowls and was barely putting the toppings in. She was moving slow as molasses but would go and grin with the guy in the back. I asked if she could put more toppings on because I’ve had several of these bowls and know how they are supposed to be made and look. The toppings barely touched half of the bowl and the rim. If I’m going to pay $12 for a bowl I want to eat my $12 worth. The Hispanic lady knew she wasn’t making it right and said that they would make it over but I told her to just add the toppings that should be on there on top of what she already had. Needless to say my first time there was not the best. I will NOT be going in that store again.The lady making the bowls was not working with excellence. She barely made the bowls as required. She needs more training on how to make the bowls and definitely needs more customer service training. She poured tons of honey on my granddaughter’s bowl and I know she did it on purpose because I asked that she makes it correctly.Hopefully the franchise owners will look into the staff they hire.Hopefully it gets better for other customers because I will never go back there.

Not understanding how you can have an establishment with tables but no access to restrooms.