Sprinkles Gelato Coventry

Usually love coming here but it seems to have changed since my first visit. It was still good but not how I remembered it. The brownie banana waffle was amazing.

We brought our 7-year-old grandson here for his birthday treat. He chose tutti frutti ice cream and marshmallows. After trying it, he didn't like the tutti frutti flavor, so they kindly gave him a different one. We originally wanted apple crumble, but they were out, so we opted for the hot chocolate fudge cake with custard, which was absolutely delicious. We had a great experience at Sprinkles and will definitely return.

Terrible serviced. waited 30 mins to place order. waited 30 mins to arrive. ordered 2 icecreams and one arrived. Waitress rude. The only good thing was the refund was quick.

I had wanted to check this place out for a little while so I decided to check it out today. In terms of staff, the employee taking my order clearly didn't want to be there and was ready for bed by, which to be honest I don't usually mind as long as there is no problem with the food. However, it was quite annoying that she didn't provide the whipped cream that I'd asked for on my hot chocolate (but oh well my thighs will thank me). But on the contrary, the employee bringing the food to my table was very friendly, welcoming and attentive. Back to the hot chocolate, I don't know what it was exactly because on paper it was great, it was smooth and creamy with a generous portion and tasted as though it contained real chocolate and not simply power. Yet, it just wasn't all that great for some reason and I can't put my finger on the reason, I actually considered not finishing it but I hate wasting food so down the hatch it went. As for the Belgian chocolate waffle, this was great, freshly made and drizzled with both milk and white chocolate, it was delightfully tasty with a crisp exterior and a slight chew to the centre. It came with a scoop of vanilla ice cream, which I was pleasantly surprised to see visible real vanilla pod specks in. The ice cream was very rich and creamy, which complemented the waffle well. The waffle and hot chocolate came to an affordable £5 which I feel is very reasonable for a dessert parlour. I will be sure to visit again, most likely to sample the crêpes.

I used to visit this restaurant regularly for their delicious cookie dough when I had a sweet craving. However, I decided to try something new and ordered pancakes with sauce and strawberries. Unfortunately, the dish came out cold and after waiting 25 minutes, I asked for a refund. The waitress tried to blame the cold toppings for the problem, even though other parts of the dish were also cold. They also forgot our drinks. Eventually, we received a refund after the manager offered us a voucher for two crepes, but we declined as we were disappointed with the experience. This restaurant used to be great, but this visit was a letdown. If the manager responds and explains that they were busy, they should ensure that food is served hot and all orders are complete before accepting customers to avoid similar situations in the future.