Bowlams - County Durham

Went shopping in George Bolams butchers shop and bought some lover joints of meat. Thought we'd try the restaurant for breakfast as friends of ours had said it was lovely. OMG. I cannot believe how bad the breakfast was. Bacon over cooked and looked like some of it was from yesterday's menu. The sausage tasted horrible and it was just to say luke warm. The beans were cold. The black pudding tasted nasty, was as hard as rock and dry as sticks. The mushrooms were just to say luke warm and there were egg shells (more than one piece) in the scrambled eggs. The tea coffee are served in paper cups in the restaurant. The milk is served in open jugs on the counter next to the till and the serving area and the semi skimmed milk also had floaters in. I complained and ask to see the manager. She eventually came to the till and refunded me for both breakfasts without even talking to me or even finding out what the problems were. No refund on the tea though as we didn't complain about the tea. She walked straight out of the restaurant and left the food in that condition without ever checking anything . Unbelievable to be honest and I'll never eat in that restaurant again. Eat there at your own peril

Met mr bolams son today met mr bolam in the past traveled from central Scotland Falkirk for the last 15 years to fill my freezer as it is cheaper to do this than up here each year today Saturday 22 October mr bolams son sorted out myself and my wife’s breakfast and a few free items very much appreciated from myself and my wife thanks again and we will see you next year

We have tried before a long time ago, so thought we'd give it the benefit of the doubt, wished we hadn't. I had the cottage pie such as it was didn't want any veg when I saw the state of it, the girl serving the...

So me and my mum went in today we got the food and went to pay and their card machine was having a problem taking Halifax bank card, so the new woman/ or woman different to normal, at the till made us wait so she...

Thought food and value was great my only problem was being a bit on the large size wasn't happy about squeezing into the chair as they are fixed to the table it moved a lot shame there was no other choice but food was great