Dobbies Garden Centre - Cotswold

Had simply the beautiful afternoon tea in the restaurant. the staff can't do enough for us and eating was beautiful. lizzy our waitress looked at us really well and made the whole trip wonderful. we had both the sweet and hearty tees (with the most tasty wobbles ever had something they loved. a real tasty bite. in any case recommend.

I have always enjoyed dining at Dobbies in Cirencester, but sometimes I have found it to be lacking. Not today. The service at the cafe around noon was quick and efficient. It was even better at the checkout, where our slightly complex payment with cash, vouchers, and discounts was handled with the utmost courtesy. After bringing my car around, another employee immediately approached me and returned the car to the designated area, saving me a walk. The employees provided top-notch service all around.

As a long-time customer, I am disappointed to see this restaurant decline so rapidly. There was once great potential here, with freshly made cakes and a charming breakfast buffet, along with friendly staff. However, during my recent visit, I was left very disappointed. The hostess seemed uninterested, the food arrived cold and unappetizing, and the scrambled eggs were strange. My coffee was lukewarm and had bits of ground coffee floating in it. It all felt rushed and lacked the effort I once experienced here. This is my second bad experience, and I hope it will be the last. I write this as a loyal customer, urging the restaurant to step up their game and regain the charm it once had. Otherwise, there are plenty of other places to spend money on in the area.

This was my first visit to Dobbies, as they will be opening one near where I live later this year. We ordered online through Facebook and booked a table in advance. We waited for several minutes after being seated before a server came over to take our drink order. The server apologized for the delay, explaining that they seemed short-staffed, especially for a Sunday meal. The food was good, but the service was lacking due to the staff being very busy. I will not be visiting this restaurant again. Hopefully, the one near my home will have better service when it opens.

Eye-poppingly gargantuan afternoon tea on Mothers Day. Great service from Pam. Satisfied mother in law. Very nice setup, comfortable seating and welcoming decor. We’ll worth the money.