The Flame Broiler - Costa Mes

I always feel so welcomed at this location, fresh food great quality keep it up ladies and gent's

Absolutely horrible service behind the counter. The guy taking my order internationally gets it wrong, I have to check it before I leave. I have no clue what I did to insult the guy.

This is my go-to fast food on super busy days. I like the 1/2 and 1/2 with white rice. I've also tried the veggie one and the white meat chicken one. They're all good. Service is friendly and fast and healthier than other fast food choices.

Have you ever Order something so simple and when you picked it up it was completely the wrong thing? I can blame myself for not checking my order while I was there, but I was sort of kind of in a hurry.. My question is do the employees who answer the phone here at Flame Broiler really Listen or are they just to overwhelmed by the amount of business that's coming through the doors? Not sure but I spoke to the lady who answered the phone and had to repeat myself multiple times and my order was super duper simple. I said three mixed chicken and beef bowls no veggies with white rice. Didn't think that was to hard to understand. But she repeated my order and said, Yeah Ok, three chicken bowls brown rice. I said no, three mixed chicken and beef no veggies white rice. And she said it again. I had to ask her if she was listening to me and she responded yes. I asked her to repeat my order and she said three chicken bowls with steak and white rice.. I get there and pay for my meal take it to work sit down, and what do I find? Chicken brown rice and veggies.. I called this evening to ask for the manager and the lady who answered said huh? The manager is not here, I asked when will she be in? She said I don't know try in the morning. I said here's my number and the lady either could not understand what I was saying or she was not entirely equipped to be answering phones at this establishment because it took her 5 different tries and 3 minutes to get it right.. come in Flame Broiler you couldn't hire someone who can at least understand English or Numbers for that matter.. wow.. very disappointed with what use to be my favorite quick bite to eat.. definitely dropped down on my list of good places to grub.. sorry but had to write this I was sooooo mad.. so here is your review flame broiler get it right next time.. we will see if the manager calls me tomorrow..

I Corrected her 3 times i wanted AngusGroundBeef! Paid extra and still got Chicken! Very dissatisfied. No communication skills. The food is good and, price is ok.