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Contribuiți la feedbackI am absolutely DISGUSTED HORRIFIED from tonight 's dinner! Only because my daughter was going to take out her pepperoni from her sandwich did she notice a LIVE baby ROACH in her sandwich!! My husband called asked for the manager whose name sounded like Skyler a woman. She never even Apologized! Supposedl she is going to refund the meal but how would she feel knowing that her daughter almost ate a live Roach?? Didn 't sound concerned or ANYTHING....
I don't know what's going on but we've lost our faith on this store, 2x they messed it order up but decided to try it 1 more time and of course they disappoint, we ordered the turkey guacamole and got home missing the guacamole twice and this last time was supposed to be chicken bacon smoke cheesy and my husband got the beef but can't home with both beef no chicken, wasn't able to eat my sandwich cuz it was slop, make sure you check your orders before leaving
The food is honestly great, But we got cheese soup instead of are tomatoe and fiesta chicken instead of a regular that was disappointing to not get what we ordered but still very good food.
Food is usually good, bread has seemed really hard the last several trips... can't imagine it's stale as busy as they are. I know there is a labor shortage right now, but their employees need some customer service training... they are borderline rude and I've had a couple not even respond when you speak to them. The tea always seems really watered down, so there is definitely some room for improvement there get a soft drink instead.
Service was great as usual. Food was really good and employees did an outstanding job dealing with the rush they had at the time. There is a schlotzsky's in annaville on leopard that is way closer to home but I stopped going there when the employees left my family and I waiting in line for about twenty minutes and never served us.Now we drive an extra 20 miles just for the service and good food at the schlotzsky's on weber. Will be returning soon.