Pumpkin Cafe - Cornwall,Isles of Scilly

Today at lunchtime I asked for a cappuccino coffee, while I was waiting a man rushed in saying a hot chocolate was missing from his order. I was happy to wait at a table while the staff member made his drink. My order was brought to the table the lady had brought over a hot chocolate by mistake I had plenty of time and waited again for the cappuccino. Then another drink was brought over to me. 'Hello here is your hot chocolate ' . I explained again that I had ordered coffee then the staff member got angry I made you a coffee earlier fine I will make ANOTHER one for you ! Her work colleague then came over to me and argued they had made me a coffee and I was rude when I asked for a refund lovely experience in front of other customers . I was given a refund chucked in my hand without a word. So wrong order twice incompetent, angry members of staff Wonderful experience !

I usually stock up with a cup of tea from PC before embarking on a train journey....since train buffet cars aren't always open. Earl Grey is one of the options the staff member kindly made mine milky, as I like it. It's very hot in the paper cup so I didn't start supping until we were some way up the line!

Undrinkable 'tea ' served in paper cups that scald your hands after about 20 yards appalling. Couldn 't drink and it was all I had on a hot train. How many cups of tea are they making out of one tea bag?

Thankfully only went in for bottled water! Woman behind counter, sneezed, then blew her nose and whilst still holding this tissue in her hand, proceeded to put a poor soul’s sandwich in the toaster with her hands, and touched the sandwich with the tissue!!!!! I felt sick!!!!

Bought a hot chocolate and it was all foam so basically paid for a large but ended up with the equivalent of a small. Staff were friendly though.