Great Harvest Bread Co - Cornelius

I gave this place a 2 because although the food is good the person behind the counter should not be working with the public. A few weeks ago my daughter, who has been there multiple times, wanted to meet a friend for a late lunch. She arrived at approximately 3:40 and her friend at 3:45. They go to place their order and the girl behind the counter says I 'm sorry we 're closed. My daughter says you 're open till 4:00. The girl says but you can 't order any food because we 're closed. She didn 't offer to get them something to go. They had to go somewhere else. As they we 're leaving a man walks in and she says, Hi how can I help you. Not I 'm sorry we 're closed. I guess it 's a choice of who they feel is worthy of staying a few minutes late for. Actually, having been in the restaurant and service business for twenty years I know that when you close at 4:00. It means that you are closed to any new customers or orders so you can start your clean up, restock for the next day, balance the register, etc. It 's bad business to cut people off before the posted closing hours. If you want to go home at 4 then post the hours at 3 or 3:30. This is very disappointing. I was looking forward to trying it because my daughter really likes the food. But I 'd rather go to someplace that has good food and great service over a place that has great food and rude, lazy service. But that 's just me.

The food was great. The mint chocolate chip brownie was awesome for St. Patrick's Day. The smokey mountain sandwich was very good too. The hot pepper jelly and cream cheese combo add a wonderful flavor to the sandwich. It is a nice and cozy place with good food.

I had a challenging experience at the restaurant. The only water available was bottled, and it wasn't cold. Although the server promised to bring a glass of ice water, we had already finished our meal by the time it arrived. I requested a roll or a piece of bread to accompany my salad, but she insisted on selling me a half dozen or a dozen rolls instead. Really? They may have been short-staffed, but while the food was good, the service and ability to accommodate customer requests definitely need improvement.

Fantastic spot for delicious, fresh baked goods! I switched my order time at the last minute, and the lady in the adorable apron handled everything perfectly. This has officially become my go-to place! I've already visited twice since then, and this is now where my family will be getting our bread from!

The girl at the front counter was rude and uninviting. Since it was our first time there, she made us feel like we were a nuisance. Even when we said thank you and goodbye as we left, she didn’t acknowledge us. The bread was delicious, which is why I'm giving it 2 stars, but we likely won’t return because we felt unwelcome and like we were bothering the staff.