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Contribuiți la feedbackI had just a one night staying, so I can't tell anything about the hotel position, a part that it is at the center of a beautiful park. Concerning the structure, I found very nice the building from the outside and the reception area. During the night the silence was amazing, a part at 6 AM, when the eating system piping started making any kind of noise. The dinner has been delicious and the breakfast even better.
Just wonderful the people are so friendly and the services are excellent love coming here.
Although we did not stay at this restaurant, I visited with a friend on Monday for afternoon tea and our experience was fantastic. We accidentally forgot to request two vegan options when booking, but the staff were very accommodating and informed us it would just take a bit longer. When the food arrived, there was a small issue that was quickly resolved in a professional and kind manner. This is true hospitality! The food was delicious and beautifully presented. Aisha and Brian took care of us and were amazing. Thank you, we will definitely be returning.
Had the most enjoyable spa treatment today , first time here and it’s fabulous spa with loads to offer , spotlessly clean, staff so friendly and welcoming. Thoroughly enjoyed my hot stone massage. Pure bliss . 10/10
Mixed Experience We visited Maryborough multiple times for lunch and afternoon tea, and our experience was a mix of highs and lows. The front desk staff left a positive impression with their welcoming smiles, professionalism, and well-groomed appearance—exactly what you'd expect from a 4-star hotel. However, the bar service left much to be desired. The overall uniform of some waiters appeared unkempt, indicating a lack of proper management. It was disconcerting to see some staff members wandering around without apparent tasks. The slow service further highlighted the need for better organization. During our afternoon tea, we noticed an issue with the flowers on our table—they had visible mold. This is an easily addressable problem that should be promptly rectified to maintain the hotel's standards. On a brighter note, the food served during our visits was excellent, and the presentation was top-notch. Despite the shortcomings in other areas, the culinary experience was a standout positive. In summary, Maryborough has the potential to provide a consistently high-quality experience, but attention to details in service and maintenance is crucial for achieving and maintaining a 4-star standard.