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Contribuiți la feedbackWhen I asked for more icing, Abbie/Addie responded with a firm "No ma'am!" I was taken aback and pointed out that I had just paid for extra icing. She insisted that I had already received additional icing and that there would be an extra charge. I explained to her that her response was poor customer service, and she apologized and added more icing. However, I noticed that the money I paid for the extra icing wasn't placed in the register but was given directly to Abbie/Addie. It's clear that the staff needs better training on how to treat paying customers. While the pizza was decent, the experience was marred by the service I received. Please improve by ensuring your employees are trained in effective customer communication and service instead of acting on their egos.
Cici's is not truthful. They misled customers about the MyCicis rewards returning, and we are unable to complete the survey to receive a $1 discount. In most Cici's locations I visited, the restrooms were flooded and had bugs. Many of them did not have functioning air conditioning. I reached out to Cici's corporate customer service via email, but I have never received a response. At one Cici's, they wouldn’t open one of the doors, and people were cutting in line from outside.
I dined at CiCi's Pizza in Corsicana, Texas today, and the flavor was impeccable. It felt as though they’ve returned to the original recipes from when they first opened. The garlic butter on the crust was delightful, and everything tasted very fresh. Keep up the great work!
LOYAL CUSTOMER Refused Service!!! 2441 Gus Thomasson recently, just wanted to wash hands 1st!I went in to get a quick bite Pizza Buffet.Gestured to cashier, going to wash hands in restroom. Cashier yells, You need to ask 1st .It WAS NOT busy at all...only 1 person waiting for a call in order.Walk over to counter in shock pull out my wallet to pay for buffet. Cashier says don 't want your money, you can leave now . Next...Ask her for mgr 's name, she responds I 'm the mgr. Ask for her name, she says not giving it to you , same thing when I asked her for the owners info... last response was, leave...reported to corporate 2 times with NO Response as of 4/25/23.Unfortunately, in my opinion, I was a victim of dining while BLACK. It is both sad and UNACCEPTABLE that Racism is still well and allowed. Will not recommend to anyone else.Despite all...there 's always a remedy to unprofessional service.DONT spend your money were you 're not welcomed. UNACCEPTABLE
Not clean the first thing I see as I walk in is some looser with all kinds of c stuck in her face and tattoos all over her. That's disgusting. Then I see one girl cleaning the rest just standing around taking. Food all over the floor and tables. Go somewhere else to eat. The one I went to is in 5/6/23. was the only one doing her job. And to her I say thank you.
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