Potbelly - Coon Rapids

Went there for lunch today. 8/19, First time! Food was PHENOMENAL. Jerold I believe (Older gentleman checking people out) was so so kind and helpful, Just loved him. Fella making the sandwiches seemed like he hated life tho, definitely not friendly, could use some lessons from Jerold lol, he was the star of our experience. Would go back just for him! Shakes were also amazing! Toilets need some attention, the bottoms were kinda gross, need a good cleansing. Overall would go back in a heartbeat. 100000x better then subway!!!!!! Ingredients just tatsed fresher, and the bread. Omg so soft and delicious. 10/10

Both times I’ve been to this location the food has been just not good. The pizza sandwich lacked sauce and was dry as cardboard and the turkey sandwich I got was cold and bland. Not a fan

Despite the business hours being confirmed 7 days ago according to google, I went there at 7:23pm on a Sunday and the doors were locked. Hell, the locked door even said they were open till 8pm. It would be nice if these places could actually be open when they say they're.

The service was good and the food was prepared well. Very delicious. Definitely recommend to try

Ordered through DoorDash. Customized the sandwich to have no meat that was ignored. Also got the wrong soda. Everything was crammed into one bag that was ripping apart, and everything was damp because of the way the pickle was packaged.