Subway - Cookstown

Worst subway in history….Absolutely disgusting customer service… just a short little story for you guys…They were pointing at us speaking in their language that was my first issue.But let get to the point….Came in here after work to grab a sub. I order my bread and my type of sandwich. They slap on the meat and cheese than proceeds to toast it. I never asked for it toasted. When they took it out of the toaster they must have switched it up with another sandwich. So now I’m adding my topping to another sandwich that isn’t mine. I sit down to eat it that’s where I notice because when your adding your toppings you cannot see the top of your bread…Needless to say I go back to address the situation. The gentleman tell me it’s MY FAULT.. I was not paying attention to them making it.I tried to explain the same thing to him as I just did her. I corrected her 2 times before that because of the cheese she didn’t ask.and then going ahead and toasting it.It seems to me they don’t want to take ownership for mistakes and try to make it out to be the customers fault.If I’m not mistaken a restaurants job is to welcome/ respect their guest nevermind get their order right and bluntly just don’t care.Thanks so much guys I defiantly will remember my experience at this subway …LAUGH OUT LOUD…Our subs weren’t even wrapped properly had to ask for our cup and cookies …Napkinss? I got dirty looks going back for those.

TERRIBLE, the guys is scratching every pennies he can. Watered down drinks, and the vegetables… don’t try to ask for extra vegetables, he’ll add one black olive enev after asking 5

Had the new brisket sub and it was amazing, my new favorite sandwich from here

Staff is very friendly and ingredients are fresh. Never had an issue with portion size. It is always plentiful! Great experience all the time at this location! Jay

Ordered through the app so was hesitant to how many toppings they'd put on. There were rarely any toppings, they forgot one of the sauces and the chicken portion was terrible, I could barely taste it