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Contribuiți la feedbackI have been a loyal customer at the Empire and the Osborne for years, but I was recently refused a booking for 12 people because we might be noisy and disturb other diners. Despite trying to book the Osborne 5 weeks in advance, we were told we could not reserve a table more than two weeks before the date. Then, just 10 days before the date we wanted, we were informed that they would not accept a party larger than 8 people. If we had known this earlier, we could have made alternative plans. I had hoped to celebrate my husband's 70th birthday, and we are not a rowdy group. Now, we are struggling to find a suitable alternative and may have to postpone our celebration. I am extremely disappointed.
The hotel's interior is stunning, with a mix of classic decor and modern touches, offering a lovely view of the pool. While the food was decent, it wasn't the best I've ever had. I typically prefer a smaller menu, but found this one to be too limited. However, the three course meal was definitely worth trying.
My family of seven dined at the Poolside Restaurant and all opted for the three-course set meal, which offered a great selection of dishes. I personally enjoyed the pate, goulash, and sticky toffee dessert. One family member did mention that the lemon meringue roulade lacked a prominent lemon flavor. The hotel appeared slightly worn in some areas and the drinks were a bit pricy, but overall the food was excellent.
Very disappointing meal, unfortunately The Empire is riding of standard of restaurant in the past. My partner had a ribeye steak,worst quality ever had, considering the wonderful quality of beef in Conwy Valley. We had the set menu for £22 including 1/4 carafe of wine which wasn’t bad. Overall quality of food wasn’t worth the money. Instead of including wine they should put more effort into the food.
We were visiting Llandudno to visit family there for my father's birthday. We were struggling to find somewhere suitable with good English food came across the poolside restaurant in the Empire Hotel. We booked a table. There is very limited parking in Llandudno so make sure you give yourself time to park get there. On arrival we we told where to go, on the way we stopped at the bar for pre-dinner drinks which were expensive they didn't have lemonade on tap only small bottles. We were then met in the lounge area where we were asked if we wanted to sit at our table or wait a bit so we went in. The restaurant was well furnished there were large windows overlooking the indoor pool area. The meals were very reasonably priced at £22.50 if you kept to the 3 course menu which came with a glass of wine. The serving staff were all professional well presented. They supplied bread while we waited for our food. The food was well presented hot when it arrived which there wasn't a long wait for between courses. The desserts were all made in house were very good. The food was to a very high standard would recommend eating here if you are in the area especially if it is for a special occasion.