Harveys New York And Grill - Conwy

Really disappointed! Upon arrival we were greeted by a friendly waitress and seated quickly. Seating area was clean and comfortable and service was efficient. That's all the positives. The food was terrible , partner had ribs. They were so greasy and full of fat they were inedible. I had peri peri tacos £18 , they hardly had any chicken in them , probably not even a full chicken breast between 4 small soft tacos , the only flavour they had was the salsa that was added to them. Only reason for the 2 star rating was for the friendly service. Wouldn't return and wouldn't recommend.

Got to the restaurant about 8.30 on a Friday.the menu looked great.we ordered,while we waited for our starters we went outside,came back and our drinks had disappeared and the girl was wiping our table...we had left our coats on the bench !!! Starters came and they only bought 1 plate for a sharer. Main course came...rib eye steak was the toughest and worse I've ever had..couldn't eat it,it was awful,salad our of a bag and dried up.....never go again

Slightly disappointed although most of the food was good, not much atmosphere, staff a little miserable, not engaging, seemed overwhelmed even though it wasn't busy.

Beautiful food and fantastic service highly recommended

Staff don't care about you and will happily watch you get pestered by others. AVOID. Me My partner recently visited for the first time, although the food was good our dinner date was rudely interrupted by a random member of the public, who stood over our tablet attempting to tell us about the oddest subjects but more importantly waving/pointing their fingers all over our food, after 5 minutes of us nicely hinting to this member of the public to leave us alone, this person would not take the hints and continued to pester us, we then made it very clear to move away from us, especially after touching our food, they did not listen, at this point, staff should have stepped in but they didn't. The whole time whilst the above was occurring, the majority of the staff including what we believe to be the manager, just stood in the background watching us, it was very obvious how uncomfortable we were and that this member of the public was not welcome at our tablet, the staff did absolutely nothing apart from watching. After the member of the public finally left, only then did a member of staff come over to apologise for the actions of the member of the public during this apology they admitted to knowing this person (which points towards this person being a regular, be aware! I understand Staff can't control the actions of a person or how they behave but if your customers are clearly uncomfortable/being pestered whilst on your premises by someone you know is a regular/known for doing this type of behavior, the least you can do is, step in/just offer to help your customers. Due to this experience, unfortunately, myself my partner will not be attending again.