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Contribuiți la feedbackHow in the world can you lose somebody order and she just ordered over the phone with the people
So, today is 6/3/24 9:02 pm. I just went in this location to order 1 order of wings, the shift supervisor Anna told the new girl they weren’t making no more wings. After the cook told her it would be 10 minutes if I could wait. This is horrible not the first time that I’ve had bad service here.
Rincon location is the worst. They don’t answer the phone and they never have the specials. When you go in there, it’s pretty much you get whatever they have ready. They make no effort to make something for you or prepare something if they don’t already have it ready so rude.
I ordered a pretzel crust pepperoni pizza regular not stuff crust, two orders of buffalo wings. I get to the restaurant and check my food and this is what the cashier stated was their version of pretzel pizza. They charge you over $1.50 cent per sauce even if you order items like WINGS that should come with at least one sauce. Don 't waste your money
This review is directly due to the inadequate and rude service that Tina provided for us today. We went in to try the pizza puffs but they were not available, so we went ahead and got a couple pizzas and an order of Italian bread. Our daughters used to work at LC and back then got my husband hooked on a sauce mix of buffalo and garlic parm wing sauces. WE PAY EXTRA FOR THIS). The request was very simple but met with a look of displeasure from Tina that should would have to put the slightest bit more effort in to her job. After a 15 min wait Tina handed my 17yr old son the order and he came to the car. I find a container of buffalo sauce and bbq. So nicely my son goes back inside waits at the end of the line and asks again for garlic parm sauce, at which point Tina rolls her eyes and gets him a cup of shake parm cheese and shoves it in his hand. Now I’ve pulled the truck up in front of the store at this point and again my son waited in line to ask for a garlic parm wing sauce . After all that she had the audacity to go in the back and say loud enough for my son to hear” what is wrong with that kid?” Well Tina my son has special needs and is working on his LIFE skills by dealing with people like YOU! You either choose to work in service or you have no other options but either way you’re rude and disrespectful! I certainly hope that a district manager sees this reaches out to me , since the store NEVER answers the phone!
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