Raising Cane's Chicken Fingers

As an avid Canes go-er, I thought it was important to discuss accessibility at one of my favorite dinner spots. There are two entrances/exits at this location, but only one is wheelchair accessible, and neither are automatic. The other entrance has a small set of stairs leading to the door, but a railing is provided. Inside Canes, there are different types of seating options such as tables, booths, and high top tables, offering many options of accessibility. There is also an outside table right outside the door. When it's busy, it may be overwhelming for individuals with a sensory processing disorder as there are crowds of people both ordering and waiting for their orders, as well as music playing. There is also a disco ball inside which may disturb people who have visual impairments, although it is not always spinning. There are two bathrooms with push doors. Inside each bathroom there's a changing table, but probably would not support an adult. There is room for a wheelchair in both bathrooms, but it would be hard to navigate the wheelchair to the sink because of the placement of the toilet. Since there isn't a parking lot, you will likely have a small walk before you get here. However, this location is directly in front of the crosswalk on High Street. There are both audio and visual clues at the crosswalk that inform you when it's time to cross.

Had a good meal, but we had a minor issue with a member of my group. The managers handled the situation perfectly and professionally. Great customer service. Would recommend!

Had canes for the first time, it’s over hyped but it was good, friendly staff, could be cleaner

Service was quick and food consistent. Friendly greeting as soon as I walked through the door and great communication between the cash register and kitchen.

Friendly staff fast service food is not on the healthy side but is ok for a treat from time to time note that weekends can be hectic be prepared to wait but you will get served.