Chipotle Mexican Grill - Columbus

Had such a good experience at this place! the personal was so incredibly friendly and welcoming. the food tasted fresh and hot, even after it was taken home (what is now rare for chipotles is now on days). will come back 100% and definitely recommend!

I went to Chipotle on 161 for lunch on Tuesday, May 16,2022. I pull into the parking spot and after , I get out of my car I notice that there is glass all around my back tire. I have been going to this Chipotle for two years Consistently, about once a week for lunch. To be fair, if I rated that experience by itself I give it about a 7 out of 10. When I approach the manager about the glass in the lot and if anyone is going to sweep it up, his response was... That's from the construction crew. Keep in mind where I parked was no where near where the construction crew was, in a taped off section near the store. He never said sorry that you ran over the glass or I will sweep that up right away. I guess since it was the construction crews fault he would just leave it there for more customer to run over the glass and the outcome be what I experienced, a flat tire the next morning. Smh. I have contacted corporate and I am waiting to hear back. I hope this can be a teachable moment for both the manager and Chipotle and nothing else. Still not pleased though.

Disgusting. Ordered a simple veggie bowl everything just seemed old. My food was super soggy and the quality just wasn’t there. Don’t bring your business to this location it’s obvious the people that work there don’t care.

This is a petty complaint, but it’s been a repeat experience so I felt the need to share. Several months ago I came here and ordered a burrito and watched as an associate wrapped my burrito very poorly so that it would not hold together in my hands. This was frustrating, but obviously I shrugged it off and put it in a bowl. I came in today and ordered one and…same deal. It’s frustrating ordering a burrito and then knowing immediately that you’re going to have to throw it in a bowl when you get home. If you feel like ordering a bowl or tacos, I’m sure your experience will be fine. If you feel like a burrito, well, just order the bowl. Burritos are not really on the menu.

Just horribleFrom outside to inside. Nothing is clean and if it wasn't for the older gentlemen that works there you wouldn't have hot food. The soda machine is always out and the the teenagers are rude and disrespectful. Don't waste your money there.