Chipotle Mexican Grill - Columbus

I have avoided Chipotle for a year or so. Since then they have improved service and added to the menu. Overall I am pleased and will likeky return

I paid for the new smoked brisket, the meat was not well at all, the portion was half the size and I didn’t get the burrito bowl like I requested. The manager is beyond young and not wise. His co worker made the food again and there ended up being chicken in it. I don’t eat chicken, couldn’t get a refund because you have to go online. Wowza, defines won’t be coming back.

Worst experience ever, do not know how the order was made online, but jesse franklin the manager this restaurant is the worst and unprofessional ever meet, dont deserve to be a manager, look at the reviews I did not ask why I had this experience

Don't know what sad person was working 2/14/22 after 7pm. Ordered two quesadilla, both sucked. Both the brown and white rice was crunchy, didn't get our chips and the three side we asked for weren't even close to what showed up. The quesadillas themselves, meat was burnt, no cheese and the tortilla wasn't even slightly toasted.

I ordered two kids meals with soft tortilla shells. I was given cheese quesadillas instead. They forgot one of the sides of fruit for the kids meal. I also ordered chocolate milk and was given regular milk.Went to pick up my order and asked for a cup of ice water. They advised me I was not able to get a cup of ice water.. as a paying customer. We will definitely choose another location for the future.