Jersey Mike's - Colorado Springs

I enjoy Jersey Mike's, but every time I visit this particular location and order the giant Philly with double meat and cheese, I notice the same staff member at the grill adding an extra half portion of steak instead of the full double meat. It feels frustrating because I'm paying $24 for a sandwich that I'd expect to get better value for elsewhere. I'll likely try another Jersey Mike's location to see if they handle it the same way. If they do, I’ll understand it’s a store policy issue rather than just one employee’s mistake, and I’ll reconsider my support for this business altogether.

Update! They took the time to make things right and reached out again! Thank you! I ordered some sandwiches for my birthday, but one had a hair in it and the other was completely incorrect. When you order through their app, DoorDash delivers it, which means you have to go through several people to get help. After being directed to corporate and then directly to the store, I finally reached a manager who offered me a gift card. I accepted and waited two weeks for a $10 gift card for a $28 order... not great. I think I'll stick to ordering in person from now on.

Accused me of a fake $50 AFTER I got into my car with my food. All my money is bank issued. Food: 4 Service: 3 Atmosphere: 4

Just a normal sandwich place Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 3 Service: 3 Atmosphere: 3 Recommended dishes: Chicken Philly Cheese Steak Sub

This was probably the best experience I have ever had. Greg and Mark took my celiac disease (gluten allergy/intolerance) very seriously and took extra precautions to make sure my sandwich didn't come in contact with anything that could have cross contaminated it! They made sure to change there gloves and wipe down and clean the surfaces. They put extra care in to making sure I didn't eat gluten! A big thank you to the both of them for being amazing! Dietary restrictions: Gluten free options.