Caffe Nero - Colchester

The staff were great but as it was very busy we did have to wait. They were working as quickly as they could

Ordered from just eat paid for the order then when the order arrived there was a note on the bag to say an item is missing no refund or exchange offered! Another item was missing completely and the 1 item out of 3 I did receive was u der cooked and cold! so I phoned the store and the staff were unhelpful and rude so I’ve wasted £20 on items I never received won’t be returning! Staff need training on how to do their jobs and how not to be rude to paying customers very bad service! If I could give 0 stars I would

I can't comment on the coffee, as the shop was so incredibly hot and stuffy that we had to walk out before we ordered. It wasn't even that hot a day. This place needs fans inside

My favourite cafe for work, chilling, and catching up with friends. Great selection of food and drinks too.

Pleasant atmosphere and good selection to choose from. Friendly and polite customer service