Host International - Coffee County

The hotel was mediocre at best. Our room was terrible. There was a box fan running when we got there to try and dry the soaking wet carpet that was clearly from the AC unit leaking. The carpet was totally soaked and the room smelled of mildew and “wet dog”. The front staff offered me towels to put down on the carpet and some air freshener. No other rooms were available as they were sold out. I emailed the manger and there was no response just $25 off and a $5 parking fee that they don’t tell you about upon check-in. Would not go back. The Homewood Suites across the street is soooo much better.

First let me start off by saying I never leave reviews, because who the hell has the time right?!? That being said, I did want to mention the q thing that truly stood out while i stayed here….His name Is Adrian the driver for the shuttle that the hotel offers.. Damn what else can I say about this guy, he knew the where the exact spots for whatever I was looking for… he really knew his stuff! A huge shout out to Mr. Adrian the driver….thank you for making my trip way less stressful!! YOU ROCK!

My husband and I spent five nights at the hotel. The staff was friendly. The exercise room had decent treadmills and a contactless water cooler. The room was comfortable, especially the bed and pillows. Here are the puzzling parts: Not once did anyone change the towels and we had read that the rooms were taken care of every other day. I noticed only once did the bed look made up. Never were the two drinking glasses changed. I had used the coffee in the room (4 pods) before going down to breakfast, and once, when the trash and recycling were emptied, not one pod was replenished. The bathroom baseboard was extremely dusty. It was like a few things were done in small pieces, but not everything was done? Very strange. Loved the exercise room, but so did some large ants. At one point I noticed someone must have vacuumed, but not in corners. Very obvious. Mostly, I take the stairs, and not once during our stay did maintenance pick up the same tissue and pieces of paper on those steps. This says to me they are greatly short-staffed or management is not checking periodically? I was puzzled; however, I did like the hotel overall, and would have awarded another star had it not been for those things.

Very accommodating to our needs. We had two rooms for the family, they had us stay close together and even had one of the rooms changed due to a leak in their A/C unit. Definitely suggest this hotel!!

I've stayed at a plethora of Marriott's from Atlanta to California and the Customer Care here has been the BEST that I've EVER RECEIVED. Mary, the young woman at the front desk, was Genuinely Courteous and she took the best of me. Gratitude Mary, I can't stop singing your praises!