Coaldale Inn

The blonde-haired bartender seems to prioritize her friends over attending to her tables. My husband and I were playing the VLTs, and I found myself having to get up multiple times to grab a beer. When my husband asked her if she was supposed to check on the VLTs, she rudely replied that it wasn’t part of her job. Additionally, her attire—showing bra straps and wearing yoga pants—didn't match the nice atmosphere of the pub at all.

The rooms and location were great. The lady a check-in was also very friendly and brought us some ice. The only issue was check-out. There were about 8 people waiting to check on Sunday and there was nobody at the front desk. We waited for about 10 minutes, then eventually I went looking for an employee in the attached restaurant. I just left my keys with her, she said they were sort staffed and busy with Sunday brunch.

Well above expectations. Clean rooms with everything one needs: coffee maker in suite, blow dryer, fridge, cable tv, microwave, iron and board, nice decor, wifi, lots of pillows and free coffee at front desk. Yes, coffee is everywhere. A restaurant frequented by the locals, great food and big servings. The attached pub is also the happening spot in town where you go to see and be seen. The management is brilliant. Everyone has a servants heart and they check in with you to ask if there’s anything you need. Like I said this place is well beyond my expectations of a small town hotel. This town has community and that is absolute beautiful. If you are sad at home, stay here you will be less sad, maybe even happy. Great energy here!

Simple, clean and friendly. Access is with metal keys. I had an issue with my coffee maker and they jumped right on it to fix it for me, and that was great. They also had coffee at the front desk!

During a recent cold snap, I found the staff at this restaurant to be incredibly helpful, creating a warm and welcoming atmosphere. Their kindness made me feel right at home. I truly appreciated the wonderful service and the comforting environment!