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Contribuiți la feedbackDisappointing! They charge 25 cents for just one honeymustard sauce before even serving the customer.
I have to say, the manager was extremely rude. She pressured me to place my order before I could use the bathroom, and I was in desperate need of one. I understand that fast food restaurants want to avoid issues with homeless individuals using their facilities, but I've always ordered food after using the restroom. Her demanding attitude made me feel unwelcome, and I honestly believe they don't deserve my patronage. I've never felt so poorly treated just for needing to use the bathroom first. It's tough to find clean, safe restrooms when you're relying on Uber.
I’m giving this place 3 stars. It used to be my favorite Carl's Jr., primarily because the staff was always friendly and the food consistently fresh. However, after my visit yesterday, I was ready to give them just 1 star. While eating my meal, I discovered small, fuzzy hairs mixed with dirt—similar to what you might find on the floor. I had previously enjoyed good experiences at this location, so I calmly mentioned the issue to the lady at the counter, hoping to avoid causing a scene in front of other customers. Unfortunately, I was met with a terrible attitude and gaslighting, as she blamed me for finding the hairs. I ultimately decided to leave without finishing my meal. I’m very disappointed.
Food is always hot and fresh. Drive thru workers always pleasant and polite.
The atmosphere was enjoyable, and the service was quick. The food was fresh and met the high standards I expect from Carl. Both the dining area and restrooms were clean. I would love to return to this place!
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