Phoenix Coffee Co - Cleveland Heights

This is a great place to grab a morning boost. I stopped by on a rainy, chilly morning and treated myself to a fall spice latte, which I admit is a bit cliché, but it really hit the spot!

The coffee is nice. Got a good location, many places to park the car. We got an espresso and cortado for beverages and a lemon blueberry muffin, all was delicious. Also the place is well decorated.

Latte is very familiar to me. It tastes much like Heinie Bros’ coffee in Louisville. Good selection of pastries. Sitting for about 18 people.

It’s good coffee! However, they’re flavors are limited, so keep that in mind! I enjoyed a simple iced latte with soy milk. The prices weren’t bad, and the atmosphere is nice. I would go back if I were in the area, but I wouldn’t make a special trip for it.

I had a disappointing experience at this restaurant due to the behavior of a female staff member at the front. She was quite rude and immediately yelled at customers to wear masks upon entering. When the next customer came in after me, he apologized profusely for not putting on a mask right away, as if he had committed a serious offense, given the stern way she addressed him. Additionally, if there was an issue with a drink, she would react in an overly dramatic manner. Overall, her negative attitude significantly detracted from the customer experience. I won’t be returning, and for the manager’s reference, this occurred with the female employee on Sunday, December 19th at 2:00 PM.