Bd's Mongolian Grill

We've been coming here for YEARS. Today we were very excited to come again but unfortunately it was extremely dirty! A lot of staff members sitting up front instead of cleaning and refreshing the food area. Vegetarian options: A lot of choice Parking: Parking on certain days is free nearby. Otherwise it is meters

So this place doesn't look like it will be in business much longer if they don't revamp it. It has gone way downhill over the years. We went tonight. Half the seating was closed off and already chairs on the tables at 7pm, place is dimly lit and dirty, hardly any staff. One person on the grille but the normal fun atmosphere at the grille is gone. The salad bar is long gone. The overall atmosphere is just dead. It used to be fun and lively and now it seems like it's barely scraping to get by. If your the owner, wake up please or sell to someone who will bring it back to the way it was. Our waitress was very nice, I almost felt bad for her because of how dead it is.

No idea how the food is. We showed up at 8:15. 20 minute wait for a table was fine. 20 more minutes for someone to take the order was not. We ordered 5 meals and waited. And waited. 40 minutes later after watching multiple other tables come and go we finally left. I don't know what happened but they seemingly just forgot we were there.

It's been a family tradition for us to go out to dinner to BD's for my birthday. I think we missed the last year or two one year for the pandemic and last year we went to Kintaro instead which is closer to my parents.There were 7 of us that went to BD's for my early birthday dinner yesterday. Before going, we had read the recent reviews which were mixed. We were on the fence about going but decided to see for ourselves.I had tried to call early to see if there would be a wait and if I would need to get there early. Nobody answered and the call just terminated. I had no need to worry, we got a table as soon as we got there around 6:30 pm there were only a couple other people there but it was a Tuesday night vs the weekend.For drinks, they were out of Dr. Pepper and Pepsi. For appetizers, they were out of the pot stickers and the crab fritters.The cost of a single make your own bowl was $17.99 for dinner which was the option I chose. At the raw food bar, there were less options than there were previously. There was no fresh pork, just kielbasa style sausage and pork meatballs. I remembered having 2 steak options in the past, I believe steak and ribeye, but they only had steak. All of the foods were pretty low in stock and only one side of the food bar was accessible.The atmosphere at the grill was subdued compared to the previous enthusiastic team that used to be there. You now get a ticket from your server when ordering that has your initials on it that you take to the grill with your raw bowl and sauces. You leave your meal up there to cook and the server will bring it to you once it's done.Overall the food was decent, but it was disappointing that they were sold out of 2 appetizers we wanted to try. I also enjoyed their raspberry iced tea.The restrooms definitely could use some work. Only one of the two stalls in the Mongals restroom had toilet paper and the roll was loose, the dispenser itself was empty. One of the sinks was broken as the pipe under that sink was leaking into a tub beneath it.Overall the restroom and the restaurant could have been cleaner and more visually appealing.I think this will be our last dinner at BD's for the foreseeable future. It just seems to have gone downhill from the experience we were used to having. My family talked about going somewhere like K Pot in Strongsville instead next time we're planning a celebratory dinner.

Overall, the food was pretty good. The service was very good, and our server was polite and helpful. There is definitely room for improvement in cleanliness. I unfortunately found a bug in my drink and also, there was bugs flying around while we ate. Not the most pleasant experience but I feel like if these things were improved it would be a good retestaurant.