Mr. Hero - Cleveland

That little waffle chicken sandwich you have right now is amazing—please keep it on the menu forever! It’s absolutely delicious!

The two guys didn't speak good English and rude and just stared at you the whole

The food was as good as Mr. Hero can be. The place was very clean! I had read the review about dogs in there, so I was looking around and being judgier than normal. The man who took our order and gave us our food was very nice.

Tries to over charge customer. Has two dogs running around in the kitchen they defecate on the floor they walk in it. Should get shut down.

Typically, a one-man shop when I go in. Wasn't thrilled the first time I went in and decided to give it a second shot. Waited 15 minutes for two sandwiches. Close to leaving another customer came in and told the employee working he wanted a medium roman burger; employee rang up two roman burgers and the guy paid for them. A few minutes later he noticed he was charged incorrectly, and the employee fought with the man saying he ordered two sandwiches and refused to refund him (when even I heard him order a medium. I get back to work and my coworker noticed their sub was a small and not a medium and we were charged for a medium. Don't think I'll go back.