Jack In The Box - Cleburne

The gentleman running the drive thru window was very kind and courteous.

I ordered the fish sandwich it was hot and fresh very tasty!

It was a pleasant experience. All our food order was correct and hot! We needed to hurry and they were quick and nice! Enjoyed our meal and the quick service!

Went here for a late night dinner when I pulled to the intercom got met with a rude voice that kept yelling I can’t hear you so I turned off my vehicle and trying to talk and got told to pull up to the window when I arrived at the window got met with more attitude who kept rushing me to order while I’m the only person in line when I said the first part of my order she said is that all I said no she said your total is I said no ma’am I’m not finished she said “oh my gosh” and said well what else do you want then so I ordered the rest of my meal after asking and being told she is the manager with more attitude when she brought the order out my burger was incorrect so i tried to get her attention she ignored me asked for her name said she’s not going to give it to me so I pulled back around to get my order fixed she told me I was wrong about what I ordered then fixed it came back to the window and told me next time don’t be on the phone when I was literally looking at the menu to order because I had to pull up

My debit card was not returned to me on my previous visit and I didn 't realize it due to being sick and out of it. The next day They CHARGED my card two different charges totalling $18.80 and only refunded one of the charges. After telling me at the speaker she had it and to pull forward, she changed her story to it being locked in the back and that i would have to come back the following day to retrieve it from the manager once I brought up the charges. She tried refusing to give me my card even though I had my ID. Because she 'didn 't like my attitude '. It took refusing to leave the drive thru as the inside was closed for the night and threatening to call the police for to walk 5 steps to retrievemy debit card from the register (not locked in the back as she stated). And on top of everything else she took my picture without my consent. Won 't be going back and definitely calling corporate in the morning.