Yakimono Express - Clarkesville

The food is excellent, featuring a delightful blend of traditional flavors with an American twist that enhances the dishes. It's a great spot for families and also convenient for takeout.

I’m new to the area, and while driving by, I noticed hibachi in the window. I turned around and went through the drive-thru, hoping to find a menu, only to discover that they have decided to stop offering hibachi!

On another occasion, I called in at 6:45 to order two fried Philadelphia rolls and was told it would take 20 minutes. Given that my last two visits involved excessive waiting beyond what I was quoted, I decided to give her an extra 10 minutes. Despite that, I still ended up waiting over 45 minutes! I even left a tip of over 20%, which I wouldn’t have done if I had known my order would take so long. Service seems to be declining, and I’m seriously considering not returning. I wanted to support my local sushi place, but if these issues continue without any apologies, I might choose to drive to Helen for better and more welcoming service. Gas prices are too high to justify waiting 45 minutes for an order that was supposed to be ready in 20.

I didn't dine there because their health inspection score was too low.

I 've eaten here many times over the past six years and thought the place was a little odd but overall fantastic as the food had typically been exceptionally great and most of the service was quite polite. But the oddly high employee turnover and eccentric visits to my table from a lady chef, possibly the owner, whenever I brought guests to dine with me suddenly all make sense.At eleven this morning, I called to place an order for my family and quietly tolerated several minutes of chastising and criticism from the woman who answered the phone. She spoke with condescension about how poorly worded my order was, never once apologizing, asking for clarification, asking how I wanted the item prepared, nor showing any professional courtesy. Just, "Look at the menu. "I know from experience it is stressful to work in food service, and it must be especially so during the pandemic, so I 'm willing to be patient with people; we need that from one another. This wasn 't enough for her. She repeatedly interrupted me as I tried to reword my order the way she wanted. I gave her eight seconds of silence at the end of one of her criticisms to allow her the chance to gather herself. I hoped she might calm down, use that time to gain clarity and reevaluate how she wanted to proceed, but she was only interested in asserting her dominance and telling me again to look at the menu.Assuming this was the same lady chef that eccentrically visited the table with corrections and lessons and the demeanor of a strict matron, this desiree for dominance may be what motivated such acts. A desire to understand what people want and need would serve a restaurant far better. And that springs from having a healthy and genuine interest in people. Without that we drive people away, seeming to be sullen and irredeemably boorish.I am just assuming based on my own experience in restaurants and my observations while dining at Yakimono that servers frequently left due to mistreatment rather than low pay, which is quite often the way it plays out in America.No one is really here or there for money, but to seek happiness. The money is merely an essential means to that end and so many others. Mine was found at another restaurant nearby. Good luck finding yours.